Canon EOS R Talk Forum

Did Canon change the warranty period for refurbished gear?
BigBen08
Veteran MemberPosts: 7,787
1
Did Canon change the warranty period for refurbished gear?
9 hours ago

I thought Canon's refurbished warranty was for one year. But when checking their US refurbished site, I see only a 14 day return policy.

Did the warranty period change?

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My best aviation photos: https://500px.com/kenfm2018

cnyphotoguy
Contributing MemberPosts: 899
1
return != warranty
8 hours ago

return != warranty

CameraCarl
Veteran MemberPosts: 9,455
3
Re: Did Canon change the warranty period for refurbished gear?
7 hours ago

My interpretation is that you can return the camera for a refund or exchange for 14 days (like Best Buy at 14 days, Amazon 30 days, B&H 30 days, etc.), but you can send it in to be repaired under warranty for a year.

Jon_T
Veteran MemberPosts: 6,748
1
Re: Did Canon change the warranty period for refurbished gear?
6 hours ago

As others have already posted "Return Period" and "Warranty" are two separate items.

Understand the confusion as I also could not find anything on the Canon Refurbished Warranty on their Site like they use to have.

Below a partial page of the Canon Refurbished Warranty that came with my refurbished RF 24-240mm lens:

For the accidental damage coverage I bought the Canon 4-Year CarePak.

BigBen08
Veteran MemberPosts: 7,787
Re: Did Canon change the warranty period for refurbished gear?
5 hours ago

Jon_T wrote:

As others have already posted "Return Period" and "Warranty" are two separate items.

Understand the confusion as I also could not find anything on the Canon Refurbished Warranty on their Site like they use to have.

Below a partial page of the Canon Refurbished Warranty that came with my refurbished RF 24-240mm lens:

For the accidental damage coverage I bought the Canon 4-Year CarePak.

Ok, that's good to know. Today I bought the refurbished Canon 18x50 IS binoculars.

I did some digging on Canon's site and found what you have posted.

https://www.usa.canon.com/support/self-help-center/canon-product-warranty-information

Then click on the button that says: Refurbished Product Limited Warranty.

I saved $300 by buying refurbished binoculars. Glad to know it's a 1 year warranty.

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My best aviation photos: https://500px.com/kenfm2018

BigBen08
Veteran MemberPosts: 7,787
Re: Did Canon change the warranty period for refurbished gear?
5 hours ago

CameraCarl wrote:

My interpretation is that you can return the camera for a refund or exchange for 14 days (like Best Buy at 14 days, Amazon 30 days, B&H 30 days, etc.), but you can send it in to be repaired under warranty for a year.

Thanks, that makes sense.

--
My best aviation photos: https://500px.com/kenfm2018

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